Policies
& Security Information:
PRIVACY
LOLLIPOP
PUBLISHING respects the privacy of each of our customers. Customer
contact information will not be rented, sold, or shared with
anyone else. From time to time, as new products or discount
offers are made available, we may contact you. If you do not
want to be included on our mailing list, please contact us by
e-mail at info@lollipoppublishing.com.
SECURITY
LOLLIPOP
PUBLISHING uses the top rated GoEmerchant.com for our shopping
cart and secure server credit card processing. GoEmerchant.com
is fully responsible for the maintenance of server security
on this site. Once you have completed your order and your credit
card information is entered and you submit your order, it is
processed immediately. If for any reason you believe your Internet
security has been compromised from ordering on our site, please
contact us immediately.
CHECK
OR MONEY ORDER
You
may send a check or money order to purchase our products. Simply
print out your completed shopping cart screen and mail with
your check or money order to LOLLIPOP PUBLISHING, P.O. Box 6354,
Chesterfield, MO, 63006-6354. (For Missouri orders only: Failure
to include sales tax may delay delivery.)
GIFT
ORDERS
If
you are sending an order as a gift, the recipient's name and
complete address must be included on the order by typing it
in the "Optional Shipping Address" box. Customized 50 character
messages on gift cards are available for an additional charge
of $1.50 (available via mail, fax, and phone orders only). Please
indicate the message you would like in the "Other Instructions"
area of the order form.
PHONE
ORDERS
To
order by phone, contact our Customer Service Representatives
at 1-800-383-7767, during business hours 9am - 5pm (Central
Standard Time).
GUARANTEE
/ REFUNDS
LOLLIPOP
PUBLISHING produces top quality books and products, and we want
you to be totally satisfied with each purchase. If for any reason,
there is a problem with your order or you are not satisfied
with your purchase, please contact us promptly. If you wish
to return your purchase, we offer complete refunds for products
returned in a re-sellable condition within 30 days of delivery.
SHIPPING
LOLLIPOP
PUBLISHING ships most orders through the United States Postal
Service. Shipping charges are determined by packaged weight
of the products ordered. These charges are clearly identified
at the bottom of your order form, under Shipping. Most orders
are shipped within 2 business days of your order and should
arrive in 7-10 business days. Overnight shipping is available
on phone orders only. Please contact a customer service representative
if you have any questions or special requests about your order.
SALES
TAX
Only
orders shipped to a Missouri address are charged sales tax.
The Missouri sales tax rate is 7.325%.
Missouri orders: add the sales tax on the bottom of the order
form.